Over a decade of experience, our process-driven best practices are informed and allow us to deliver consistent and efficient service. We’re adept at quickly documenting and implementing your unique processes.
Our virtual assistants are our employees who work independently. We do the heavy-lifting of training your assistant, ensuring the quality of their work, and keeping your information secure so that you can focus on the activities that matter most and your business success.
Your business and company success is our utmost concern. We provide full back-up needed for your business growth and development while you face what matters most.
Wondering how we work at Enegxi? Check out the most common FAQ we frequently received from our clients.
Your staff will have one or more of the following skillsets: executive admin, project management, bookkeeping, social media and marketing, customer service, and multilingual support. Once we get to know your requirements, we’ll match you with either one or multiple dedicated members of staff to provide you with the full range of skills you need for your business. See our Services page for more information.
First, we connect by phone so that we can make sure we fully understand your business and requirements. Then we suggest the virtual professional with the right skills and personality to be a good fit. We’ll send you a candidate’s profile for review, and you can meet with your staff before making the decision to sign up with us. It’s a fast and efficient process, and you’ll be up and running in no time. See our How It Works page for more information.
Our team is from America, Africa and Europe, and we’ll assign you an assistant from the country of your preference.
The Virtual assistant assigned to work with you will have the in-depth professional background and skills to perform the tasks you have requested. Enegxi’s staff all have a clear understanding of how the most popular software packages and Internet technologies work, and undergo a rigorous on-boarding and development program. However, you will need to train them in how your business works and in your business-specific systems and procedures. We recommend that you have a written manual—if you don’t, we’ll create one for you!
Yes absolutely! We’ve listened carefully to clients over the years and assembled a team with the variety of skills that clients need as they grow their business. The experience is that we become an extension of your business. Why should you have to find an executive assistant, and then find a Web developer, and then find a bookkeeper? With Enegxi, you have immediate access to a team of tried and tested professionals with all the skills you need when you need them.
Our team members work during business hours, Monday to Saturday
Yes! Even the best people get sick from time to time, take a vacation, or need to take time off for personal reasons. Enegxi won’t leave you stranded. All of our team can train a backup so that they can step in to cover them when the need arises.
Our member of staff will always respond within a few hours during the business day, and by the next business day for off-hour or weekend requests. When you begin working with your staff, you’ll be able to establish a routine that works best for you both as you determine how best to allocate the time you have purchased in your monthly plan.
Our team track their time with an online stopwatch that is part of our online dashboard. You can log into the dashboard and see how many hours have been used so that you can adjust your plan accordingly.
