Are you having issues operating your business smoothly? It’s time to change the better management and hire our virtual customer support specialists. Our customer service experts perfectly handles your order processing, call management to handle inquiries.
Solutions We Offer
Highly trained customer support specialist to care of your customers according to your business priority. For those companies where a customer comes first, our customer support virtual assistants are invaluable.
Customer service inquires
Our virtual assistant will provide exceptional support and care for your customers. The support can be related to inquiries, coupon management, initial queries, or detailed information for customer queries and complaints.
Follow up Calls
Our virtual assistant gets reviews from customers and follows up customers’ comments, likes, dislikes, and even online testimonials. Apart from making an additional sale, these calls build up a good relationship and trust with the client.
Data Entry and Order processing
If you need to maintain a CRM database or process the online or offline order, our virtual customer support assistants can assist you. We manage the work-flow, which includes picking, packing, and delivery of products.
For a better impression of the business, our skilled virtual assistant will process a quick refund to whoever seeking it. The refund is usually issued in about 7 to 10 working days.
Our Assistants provide you updates on inventory and stock supplies before they run out unexpectedly. They supervise inventory and other stock items. They manage the flow of goods from manufacturers to warehouses to the point of sale.
Invoice Generation and Payment Processing
Our virtual assistants are trained to generate invoices or payment receipt using data invoice generating systems and accounting software. Once the payment is processed, it is entered into the books of accounts.