At Enegxi, we hire detail-oriented people who strive to provide our clients with the best assistance on the planet.

Customer Service

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Service Overview

Are you having issues operating your business smoothly? It’s time to change the better management and hire our virtual customer support specialists. Our customer service experts perfectly handles your order processing, call management to handle inquiries.

Solutions We Offer

Highly trained customer support specialist to care of your customers according to your business priority. For those companies where a customer comes first, our customer support virtual assistants are invaluable.

Customer service inquires

Our virtual assistant will provide exceptional support and care for your customers. The support can be related to inquiries, coupon management, initial queries, or detailed information for customer queries and complaints.

Follow up Calls

Our virtual assistant gets reviews from customers and follows up customers’ comments, likes, dislikes, and even online testimonials. Apart from making an additional sale, these calls build up a good relationship and trust with the client.

Data Entry and Order processing

If you need to maintain a CRM database or process the online or offline order, our virtual customer support assistants can assist you. We manage the work-flow, which includes picking, packing, and delivery of products.

Refund Processing

For a better impression of the business, our skilled virtual assistant will process a quick refund to whoever seeking it. The refund is usually issued in about 7 to 10 working days.

Inventory Management

Our Assistants provide you updates on inventory and stock supplies before they run out unexpectedly. They supervise inventory and other stock items. They manage the flow of goods from manufacturers to warehouses to the point of sale.

Invoice Generation and Payment Processing

Our virtual assistants are trained to generate invoices or payment receipt using data invoice generating systems and accounting software. Once the payment is processed, it is entered into the books of accounts.

Have any Questions?
Call us Today!

+1 470 236 1238

About Our Company

At Enegxi, we are a team of detail-oriented people who strive to provide our clients with the best assistance on the planet.
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